Help center
FREQUENTLY ASKED QUESTIONS
Access, Notion, licensing and refunds — answered clearly.
What are NeonPixelWorks products?
NeonPixelWorks sells ready-to-use digital business and dashboard templates built in Notion — business operating systems, CRMs, client portals, finance dashboards, project management systems, content planners and more. You buy once, duplicate the template into your own Notion workspace and start using it right away.
What do I need to use the templates?
Just a Notion account. All templates work on Notion’s free plan as well as paid plans, on desktop, web and mobile. No coding, formulas knowledge or add-ons required.
How do I receive my template?
Access is instant. After checkout you’ll see a download page and receive an email with your Notion template link. Open the link, click “Duplicate” and the complete dashboard is copied into your own workspace — ready to use.
Can I customize the templates?
Yes, completely. Rename sections, add or remove properties, change icons, colors and views, and connect your own data. Each template comes with sample data so you can see how it works — clear it with a few clicks when you’re ready.
Can I use the templates for my business and team?
Yes. Every product includes our standard license for your own business — including sharing the duplicated workspace with your team members. The license is summarised on every product page and explained in full on our License page.
Can I resell the templates?
No. Templates may not be resold, shared, redistributed or offered as standalone digital products (edited or unedited) unless a specific license says otherwise. You also can’t share the template link with people outside your business.
Do you offer refunds?
Because templates are digital and delivered instantly, all sales are final once the template link has been accessed. If a link doesn’t work, the product doesn’t match its description, or you were charged twice, contact us within 14 days and we’ll fix it, replace it or refund you. See our Refund Policy for details.